How do passengers pay?
Passengers order products and check out on Cargo's mobile website (www.cargo.menu) using their phone. When a passenger places an order, you'll get a text telling you what products to hand them.
When Should I give passengers their products?
Make sure to hand products back when you are dropping off your passenger. Please drive carefully! Only drivers should open the box to take out products. Passengers should be given only the items they ordered through the Cargo website.
WhAT happens if I don't get an order confirmation?
Please be sure to only provide items to passengers when you get an order confirmation. In the event that a passenger pays but the order fails to go through, we will immediately refund them. Passengers can reach our 24/7 customer service line through our website or by reaching out to firstname.lastname@example.org or (929) 277 - 9140.